Terms and Conditions for MakrMe

Last Updated: September 2025

Welcome to MakrMe! These Terms and Conditions (“Terms”) govern your use of our website MakrMe.com (the “Website”) and your purchase of products, including custom embroidery, personalization, and clothing, from our online store. By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

1. General

1.1 These Terms apply to all users of the Website, including customers, visitors, and others who access or use our services.

1.2 We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

1.3 You must be at least 18 years old to use our Website or make purchases. By using our Website, you confirm that you meet this age requirement.

2. Ordering and Payment

2.1 Order Placement

All orders placed through our Website are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing, or suspected fraud.

2.2 Pricing

All prices are listed in U.S. dollars (USD). Texas sales tax will be applied to orders shipped within Texas as required by law. Prices are subject to change without notice.

2.3 Payment

We accept payments via credit cards. Payment must be completed at the time of purchase. You confirm that the payment information you provide is accurate and that you are authorized to use the payment method.

2.4 Custom Orders

For personalized orders, you are responsible for providing accurate designs, text, or specifications. We are not liable for errors in customer-submitted designs or instructions.

2.5 Order Cancellations

Because many of our products are custom-made, orders cannot be canceled once production has begun. If you need to request a cancellation, please contact us immediately. We reserve the right to accept or deny cancellation requests at our discretion.

3. Shipping and Delivery

3.1 Shipping

We currently ship within the United States only. Shipping costs and estimated delivery times are provided at checkout.

3.2 Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party shipping providers or unforeseen circumstances (e.g., weather, natural disasters).

3.3 Risk of Loss

Ownership and risk of loss transfer to you upon delivery of the products to the shipping carrier.

4. Returns and Refunds

4.1 Return Policy

All sales are final. We do not accept returns or exchanges under any circumstances, except in cases of production errors on our part.

4.2 Defective or Incorrect Items

If you receive an incorrect or defective item, please contact us at using the contact form online within 7 days of delivery to arrange a replacement.

4.3 Refund Process

Refunds will typically not be issued. We will correct qualifying issues at no additional cost or offer store credit at our discretion. Shipping costs are non-refundable unless the return is due to our error.

5. Intellectual Property

5.1 Website Content

All content on our Website, including text, images, logos, and designs, is owned by MakrMe or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

5.2 Customer-Submitted Designs

By submitting designs or artwork for custom embroidery, you confirm that you have the legal right to use the designs and grant us a non-exclusive license to reproduce them for your order. You are solely responsible for any intellectual property infringement claims related to your submitted content.

6. User Conduct

6.1 You agree not to use our Website for any unlawful or prohibited purpose, including but not limited to:

• Submitting false or misleading information

• Uploading or transmitting harmful content, such as viruses or malware

• Attempting to gain unauthorized access to our systems

6.2 We reserve the right to suspend or terminate your access to the Website if you violate these Terms.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, MakrMe and its affiliates, officers, employees, or agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of our products.

7.2 Our total liability for any claim related to your purchase or use of the Website will not exceed the amount you paid for the product in question.

7.3 We do not guarantee that our Website will be error-free, secure, or uninterrupted.

8. Indemnification

You agree to indemnify and hold harmless MakrMe, its affiliates, and employees from any claims, losses, or damages (including legal fees) arising from your violation of these Terms or misuse of the Website.

9. Governing Law and Dispute Resolution

9.1 These Terms are governed by the laws of the State of Texas, United States.

9.2 Any disputes arising from these Terms or your use of the Website will be resolved through good faith negotiation or, if necessary, in the courts located in Austin, Texas.

10. Termination

We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, for any reason, including violation of these Terms.

11. Force Majeure

We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, labor strikes, shipping disruptions, or internet outages.

12. Website Accuracy

We make every effort to ensure product details, pricing, and availability are accurate on our Website. However, errors may occasionally occur. We reserve the right to correct any errors and to cancel or refuse any order placed based on incorrect information.

13. Third-Party Services

Our Website may contain integrations with third-party tools or services, such as analytics or payment processors. We are not responsible for the practices or content of these third parties. Please review their respective terms and policies.

14. Contact Us

If you have questions about these Terms, please contact using the contact form on the website.

Thank you for choosing MakrMe. We appreciate your business and look forward to serving you!