To review out online refund and return policy click here →
FAQ’s
Online Orders & Shipping
How long do orders usually take (production policy)?
Overview
At MakrMe, production times vary based on the product type, customization method, and current order volume. The timeframes below are estimates and may vary depending on order details. Our turnaround process is broken into three phases:
(1) Order processing
During order processing, we carefully review your order and design. If any clarification is needed, we will reach out via email. If your selected item is not in our stock, we may source apparel, products, or materials before production begins. The estimated timeframe is:
- Up to 5 business days
(2) Production
During production, your items are customized according to your specifications. Production time varies depending on the service and order details. Estimated production timeframe by services are:
Custom Embroidery (Logo / Text / Monograms): 3 to 6 business days
- May take longer during peak periods
- Rush orders may be available at additional cost
Screen Printing (Bulk Orders): 2 to 3 weeks
- Dependent on quantity, design complexity, and scheduling
- May be longer during peak periods.
- Rush orders may be available at an additional cost.
Vinyl / Heat Transfer: 3 to 6 business days
- Larger designs or multi-item orders may require additional time
- May be longer during peak periods.
- Rush orders may be available at additional cost
Hot Stamp / Emboss: 3 to 6 business days.
- May vary depending on material and placement.
- May be longer during peak periods.
- Rush orders may be available at additional cost.
(3) Quality Check
Before shipment, each item goes through a final quality check and is carefully packaged for delivery. The estimated quality check timeline is:
- Up to 3 business days
(3) Shipping Transit
Delivery times vary based on carrier and destination and are not guaranteed. The estimated shipping transit time is:
- 3 to 6 business days after shipment
Once your order ships, you’ll receive a tracking number to monitor delivery directly with the carrier. Please review our shipping policy.
What is your shipping policy?
Overview
At MakrMe, we aim to deliver your order efficiently using trusted shipping carriers. Below are the details of our shipping process and policies. Once an item leaves our facility, MakrMe is not responsible for delays, losses, or issues during transit.
- Carriers: We primarily ship through USPS but may use other carriers depending on the order.
- Shipping Fees: A flat shipping fee is typically applied. The exact fee will be confirmed at the time of purchase.
- Carrier Responsibility: Once an item leaves our store and is marked as “delivered” by the carrier, MakrMe is no longer responsible for the item. We do not control delivery processes or timelines after shipment.
- Lost or Missing Packages: If your package is marked as “delivered” but you have not received it, please file a claim directly with the shipping carrier you selected.
- Tracking: A tracking number will be provided upon shipment. Please use this to monitor your order’s progress or contact the carrier for assistance.
- Shipping Time: Shipping typically takes 3 to 6 business days depended upon delivery location
Thank you for choosing MakrMe. We appreciate your understanding of our shipping policies.
What is your terms & conditions?
Please review the Terms & Conditions by clicking here →
What is your privacy policy?
Please review the privacy policy by clicking here →
How much does custom embroidery (logo / monogram / text) cost?
Overview
At MakrMe, we focus on providing high-quality embroidery at fair, transparent pricing. Costs can vary depending on the product, design size, and order quantity. If you go through our Design Meeting / Request a Quote process (typically for larger or bulk orders), pricing may differ slightly from our online shop due to volume discounts and customization needs.
We’re happy to walk you through options, suggest cost-saving ideas, and make sure you’re getting the best value possible. Whether you’re ordering one item or outfitting a full team — we’d love to help.
Design Meeting / Request a Quote Pricing (Typically Bulk Orders)
Logo Embroidery: Starting at $16.99 – $40 per item
- Volume discounts available
- One-time digitization fee: $65 (split across quantity)
- Waived on larger orders in some cases
- Logos saved for future use — no re-digitizing needed
Text Embroidery: Starting at $16.99 – $40 per item
- Volume discounts available
Monogram Embroidery: Starting at $16.99 – $40 per item
- Volume discounts available
Online Shop Pricing (Smaller Orders / Instant Customization)
Logo Embroidery: Starting at $20 – $40 per item
- Based on a standard ≈ 4″ × 4″ embroidery area
- One-time digitization fee: $65 (split across quantity)
- Logos saved for future use — no re-digitizing needed again
Text Embroidery: Starting at $20 – $40 per item
- Base fee covers up to 16 sq in (≈ 4″ × 4″ embroidery area)
- Oversize fee: $0.38 per sq in beyond 16 sq in
- Capped at $20 max per item
Monogram Embroidery: Starting at $20 – $40 per item
- Base fee covers up to 16 sq in (≈ 4″ × 4″ embroidery area)
- Oversize fee: $0.38 per sq in beyond 16 sq in
- Capped at $20 max per item
Note: Design previews may use substitute fonts or renderings that differ slightly in size or proportions from the final embroidered result. While we make every effort to ensure accurate sizing and pricing, minor variations may occur.
How much does custom heat pressing cost?
Overview
At MakrMe, we offer high-quality heat transfer and vinyl printing at fair, transparent pricing. Costs depend on design size, placement, and order quantity. If you go through our Design Meeting / Request a Quote process (typically for larger or bulk orders), pricing may vary from our online shop due to volume discounts and customization needs.
We’re happy to help you choose the best print method, optimize your design, and get the most value for your order. Whether you need a single custom piece or a full run of apparel — we’ve got you covered.
Design Meeting / Request a Quote Pricing (Typically Bulk Orders)
Heat Printing (HTV + DTF): Starting at $10 – $25 per side, depending on design size and complexity.
- Pricing is based on per placement (front, back, sleeve, etc.)
- Volume discounts available
- Larger designs, specialty materials, or multi-color layers may increase pricing
Online Shop Pricing (Smaller Orders / Instant Customization)
Heat Printing (HTV + DTF): Starting at $15 – $25 per side, depending on design size and placement
- Pricing is calculated instantly based on your design setup
- Each placement (front, back, sleeve, etc.) is priced separately
Note: Final print size and pricing are based on the actual production output. Online previews are highly accurate, but minor variations in scaling or placement may occur depending on the garment and material. We always make every effort to ensure your design is sized and priced correctly.
How much does custom screen printing cost?
Overview
At MakrMe, we offer high-quality screen printing for bulk apparel orders. Because screen printing is best suited for larger quantities and custom designs, pricing is based on several key factors and is provided through a custom quote. Screen printing is ideal for team apparel, events, and larger orders where consistency and durability matter most.
Design Meeting / Request a Quote Pricing (Typically Bulk Orders)
Screen Printing: Pricing varies based on:
- Quantity of items
- Number of ink colors in the design
- Print locations (front, back, sleeve, etc.)
- Typically becomes more cost-effective at higher quantities
- Setup fees may apply per color (used to prepare your design for production)
- Volume discounts available
Each order is quoted individually to ensure accurate pricing and the best possible results for your project.
Online Shop Pricing (Smaller Orders / Instant Customization)
Screen Printing: Screen printing pricing is not currently available through our online design tool, as accurate pricing requires reviewing your design details and order size.
Note: Final pricing depends on confirmed design details, including color count, placement, and total quantity. We carefully review every order to ensure accurate pricing and high-quality results.
How much does custom hot stamping / debossing cost?
Overview
At MakrMe, we offer custom debossing/ hot stamping for initials and names — perfect for personalized gifts, leather goods, and accessories. Pricing is based on text length, size, and placement. We’re happy to help you choose the right size, placement, and style to make your item look clean, sharp, and professionally finished.
Design Meeting / Request a Quote Pricing (Typically Bulk Orders)
Custom Debossing / Hot Stamp (Initials & Names): Starting at $8 – $25 per item, depending on size and placement
- Pricing is based on:
- Number of characters (initials vs full name)
- Stamp size and layout
- Placement on the item
- Volume discounts available
- Larger or more detailed text layouts may increase pricing
Each order is reviewed to ensure clean placement and a high-quality finished result.
Online Shop Pricing (Smaller Orders / Instant Customization)
Custom Debossing / Hot Stamp: Starting at $10 – $25 per item, depending on text length and placement
- Designed for quick personalization with common layouts (initials, names, short text)
- Pricing is calculated based on your selected options
Note: Debossing / hot stamping is currently offered for text-only personalization (initials and names). Final size and placement may vary slightly depending on the material and item to ensure the best possible imprint and finish.
Is there a minimum order?
Custom Embroidery (Logo / Text / Monogram)
- No minimum order required
- Order one item or outfit an entire team — we’ve got you covered
Screen Printing
- A minimum order of 24 pieces is required.
- Orders can include a mix of sizes and garment styles (t-shirts, tanks, sweatshirts, etc.)
- Design size and artwork must remain consistent across all items
Vinyl / Heat Transfer
- No minimum order required
- Ideal for small orders, one-offs, and quick custom pieces
Hot Stamp / Emboss
- No minimum order required
- Perfect for personalized gifts, initials, and custom text
Not sure which option is right for your order? We’re happy to guide you based on your design, quantity, and goals to make sure you get the best results.
Austin, TX Store Front Coming Soon!
In-Store Orders
What is your in-store return policy?
Overview
MakrMe maintains a strict no-return policy. All sales are final, and we do not accept returns or exchanges under any circumstances, except in cases of production errors on our part.
Policy Details
- Non-Returnable Items: All products are non-returnable and non-refundable, except as noted below.
- Production Errors: If a mistake was made by MakrMe during production (e.g., incorrect customization), we will correct the issue at no additional cost or offer in-store credit, at our discretion. The determination of whether a production error has occurred is made at the sole discretion of MakrMe.
- Production Variations: Slight variations in color, placement, size, stitching, or material are normal in custom production and do not qualify as production errors.
- In-Store Order Inspection: Customers are responsible for inspecting their order at the time of pickup. Any production errors must be reported at the time of pickup. Once an order has been accepted and leaves the premises, MakrMe is not responsible for any production error claims.
- Limitation of Liability: If a verified production error occurs, MakrMe’ total liability is limited to the amount paid for the affected product. MakrMe is not responsible for any indirect, incidental, or consequential damages.
- No Other Exceptions: This policy applies regardless of the product’s condition, reason for return, or time elapsed since purchase, unless related to a verified production error.
- Warranty Information: Products are sold as-is, with no implied or expressed warranties unless explicitly stated at the time of purchase.
- Contact Us: If you have a question on this policy, please reach out to our team.
Thank you for understanding our no-return policy.
What is your in-store pricing?
Overview
At MakrMe, our pricing is variable and depends on factors such as product type, customization options, materials used, and order volume. Below is a rough estimate to provide general guidance, but final pricing will be confirmed at the time of purchase. For precise costs, please request a online quote or visit us in the store.
Custom Embroidery
- Starting at $16.99 – $30.00 per item
- A one-time $65 digitization fee may apply for logos and vectorized artwork.
- Once the design is on file, subsequent orders using the same logo incur no additional digitization fee.
- Monograms and stock fonts typically do not incur a setup fee.
- Pricing varies based on material, item type, and order size.
Screen Printing
- Pricing varies depending on design complexity and order size.
- A minimum order of 24 pieces is required.
Vinyl / Heat Transfer
- Starting at $10 – $20 per side, depending on design size and complexity.
- Pricing is dependent on the size of the order.
Hot Stamp / Emboss
- Starting at $8 – $25 per item, depending on size and placement
- Pricing is dependent on the size of the order.
Thank you for choosing MakrMe. We look forward to assisting you with your custom order.
How long do orders usually take (production policy) in the store?
Overview
At MakrMe, production times vary based on the product type, customization method, and current order volume. The timeframes below are estimates and may vary depending on order details. For precise estimates please visit our store or contact us. Our turnaround process is broken into three phases:
(1) order processing → (2) production → (3) quality check.
(1) Order Processing
If apparel or other products need to be ordered, additional time may be required for shipping and receiving. In most cases, ordering apparel or products will add approximately:
- 3 to 6 business days
(2) Production
During production, your items are customized according to your specifications as discussed in the store. Production time varies depending on the service and order details. Estimated production timeframe by services are:
Custom Embroidery (Logo / Text / Monograms): 3 to 6 business days
- May take longer during peak periods
- Rush orders may be available at additional cost
Screen Printing (Bulk Orders): 2 to 3 weeks
- Dependent on quantity, design complexity, and scheduling
- May be longer during peak periods.
- Rush orders may be available at an additional cost.
Vinyl / Heat Transfer: 3 to 6 business days
- Larger designs or multi-item orders may require additional time
- May be longer during peak periods.
- Rush orders may be available at additional cost
Hot Stamp / Emboss: 3 to 6 business days.
- May vary depending on material and placement.
- May be longer during peak periods.
- Rush orders may be available at additional cost.
(3) Quality Check
Before in-store pickup, each item goes through a final quality check and is carefully reviewed. The quality check timeline is:
- Quality check: up to 3 business days
- In-store Pickup: During store hours
Can I bring an item not bought in the store to be monogrammed or embroidered?
At MakrMe, we are happy to assist with monogramming or embroidering items not purchased in our store.

